Monitoring Child Custody Transfers & Parental Access



At Insight Investigations, we understand the value of family. In cases of separation, the presence of abusive or combative parties can threaten to irreparably damage an already fractured family unit. It is at this time that maintaining a sense of dignity and safety for everyone involved is imperative. That’s why we offer a range of domestic investigation services to assist our clients’ needs. In this section, you will find a list of these services and descriptions of each.


Monitoring Child Custody Transfers and Parental Access

Clients may request supervised access or child custody exchanges to be monitored by an experienced professional in a variety of situations. These could include circumstances where one or more parents:

  • Have a history of verbal or physical abuse.
  • Struggle with substance abuse or addictions.
  • Pose a genuine threat or danger to the child, or children.
  • Cause repeat issues with child exchanges, such as late arrivals and drop-offs.
  • Is subject to a court-ordered access order. 


There are four types of access in which our services may be applicable:

  • Reasonable Access. Both parents agree to an open schedule. In this scenario, decisions are agreed upon informally and changes can be made relatively easily.
  • Fixed Access. The access schedule is specific and detailed. Any adjustments must be formally approved and recorded.  Additional terms such as location and conditions may also be included.  
  • Supervised Access: This type behaves much like fixed access, except that visitations must be supervised. Our investigators are qualified to supervise during these visits.

No Access. In rare cases, the court may entirely deny the access or visitation request.


To ensure a safe and smooth transition during custody transfers, we monitor the process through professional surveillance.

Duration: We typically offer approximately 5 days of surveillance.


Supervised Custody Exchanges vs. Supervised Access/Visitation

These two terms may seem interchangeable, but there is an important distinction between them. Supervised custody exchanges are meant to prevent high conflict interactions between parents and can be facilitated at an exchange center or custody visitation center. While a family or friend may legally assist in the supervision, it is often beneficial to have an impartial third-party present who does not have a close relationship with either parent. Supervised exchanges are required when they are court-ordered or a part of the parental agreement, also known as the “Parental Plan.”

Supervised visitation, on the other hand, is designed to protect the child. It is required when there is a danger to the child or children, one or more parents is suspected or confirmed to struggle with substance abuse, or there is a history of physical or verbal abuse. In these cases, the entire visit must be monitored, and surveillance may be set up to record the visit for evidence.


List Of Domestic Services

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